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| Brand: CatGenie
Category: Pet Products
List Price: $329.99
Buy New: $255.61
You Save: $74.38 (23%)
New (7) Used (1) from $199.00
Avg. Customer Rating:  180 reviews
Sales Rank: 3951
Media: Misc.
Shipping Weight (lbs): 34.1
Dimensions (in): 25.8 x 22.4 x 13.8
MPN: 891329001003
Model: 891329001003
UPC: 891329001003
EAN: 0891329001003
ASIN: B000MKHQG4
Availability: Usually ships in 1-2 business days
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| Customer Reviews:
 Stinks up your house!!!! December 18, 2008
1 out of 1 found this review helpful
When I first bought this item I was elated. Soon after it began to break down on a regular basis. Each time it broke I was sent replacement parts that I had to replace myself. The parts took up to a week to come and my cat would stop using it and start using my living room carpet. It took me about two weeks each time (about four times) to get her to start using the cat genie again.br /br /Now that it "works" again it stinks up my house!!! Small solids get through the scooper and then are washed and dried along with the litter granules. Dirty water remains at the bottom of the unit as well. The dryer then blows hot air on the granules and small solids spreading a putrid odor through your house.br /br /It may take a few washes for this to happen but it will happen and regularly. When it does happen the only solution is to take the filthy unit apart, clean it with disinfectant and put it all back together again until the next time.br /br /I think i am going to go back to a plain old litter box ...
POOR CUSTOMER SERVICE--WILL NOT HONOR GUARANTEE AS IT WOULD APPLY TO ACCESSORIES December 17, 2008
1 out of 2 found this review helpful
hi, i purchased the cat genie with great anticipation! no more changing litter cartridges every week! (2 large cats) yea!! however, after 2 1/2 weeks of tricking, coaxing, etc....my cats would not use the cat genie. boo! i loved my new cat genie! UNTIL I HAD A PROBLEM!!! contacted cat genie only to be told that my "accessories" would not be refunded. only the actual unit itself. but that i could try to sell the dome hood on another site myself if i wanted to. NOT!!! then i asked to speak with a manager only to be told that he was busy and would call me whenever he had time. what part of "90 DAY SATISFACTION GUARANTEE" does that fall under???? i am very unhappy with cat genie at this point and want to caution anyone looking to do business with this company that they do not stand behind their guarantee. i,too, am a small business owner, and would NEVER create a disgruntled customer over $34!!!!! shame on cat genie!
 Now reset your CatGenie Cartridges and use them over and over! November 30, 2008
0 out of 2 found this review helpful
A cartridge resetter is now available so you can refill and reset the cartridge after the 60 washes are up. See it here:br /br /[...]br /br /
 Count on tearing it apart once a month November 30, 2008
We bought this at the beginning of the year and we were very excited when it came. However the excitement didn't last. I can't even tell you how many calls we have made to the support desk to help us fix it. We now have become experts at tearing it apart. It always gets clogged and I can't even begin to describe how disgusting it is to deal with soupy cat poop. Also, if any poop gets left behind then it gets blown with hot air and stinks up the whole house. I would not recommend buying this until they fix a few things.
Frustrating!!!! November 30, 2008
Frustrating! The cycles take way toooooo long! poop remains trapped around the hand or base, the smell of the sanitizing liquid is terrible!!!br /I have to add some baking soda to stop the smell around. I already tried all possible litter boxes and still waiting for the magic one that may give me a brake, this one is better than the purrforma but still a pain!br /br /Too much money for such a headache!!br /
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