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Petsafe Infra-Red Door with Barrier Large | 
 enlarge | Brand: Staywell
Category: Pet Products
List Price: $249.99
Buy New: $242.03
You Save: $7.96 (3%)
New (2) from $242.03
Avg. Customer Rating:  6 reviews
Sales Rank: 166727
Media: Misc.
Shipping Weight (lbs): 10
Dimensions (in): 23.5 x 4.8 x 19.3
Legal Disclaimer: New York State residents are responsible for state sales tax not added by Amazon.
Model: 861US
UPC: 053592000279
EAN: 0053592000279
ASIN: B0002AATVS
Release Date: April 2, 2007
Shipping: Eligible for Super Saver Shipping
Promotion: Save $20.00 when you spend $100.00 or more on Qualifying Items offered by Amazon.com. Enter code BMLHOMEI at checkout. Terms and Conditions
Availability: Usually ships in 24 hours
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| Features:
| • | Infrared Door for Dogs/Cats | | • | Let only your Dog enter | | • | Infrared technology |
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| Editorial Reviews:
Product Description
Staywell Pet doors offer the ultimate in freedom and security for you and your pet. Quality of life for both pet and owner can be improved simply by the installation of a pet door. Your pet is free to come and go as it pleases--to come into the comfort of their home or to go out into the garden to play--all without the need to trouble you. Staywell pet doors are available in a variety of sizes and security combinations--from the simple mechanical barrier lock to the infra-red electronically controlled door. You can come and go as you please, without the thought of having to be around at regular intervals to let your pet in or out of your home. No more disturbed nights or mornings, a pet door gives your cat or dog freedom to go out or re-enter your home whenever they please. No more unsightly scratch marks on your doors, or unpleasant pet mess inside your home. You can have peace of mind that your pet door will admit only your pet and deny entry to strays depending on which one you choose. No longer will you have to leave a window or door open or worry about whether your pet is safely inside your home.Your pet enjoys controlled freedom of access to or from your home. It can exercise whenever it chooses. If the weather deteriorates, or your pet just wants to avoid danger, it can gain entry to the safety of your home whenever it wishes.
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| Customer Reviews: Read 1 more reviews...
 Works great but rigid flaps make a lot of noise November 27, 2006
7 out of 7 found this review helpful
Contrary to the other reviews, I have not had any problems with this door. We have been using it for a month and it has worked great out of the box. My Lab is not afraid to use it. I use the AC adapter and have had no problems with that. It is not meant for wall use so we did have to pay someone to install it and frame in the interior of the wall for us. Also, if you have both a cat and a dog, they do make a cat key for the dog door but it doesn't always trip the lock and the loud factor scares my cat, so she won't use this door.
As far as "intermittent" problems with the locking mechanism, I have not experienced this except while increasing the lock interval during setup. It states clearly in the manual that as long as the key stays within the 2 ft range of the infrared the key will not reactivate the locks. In other words, if your dog runs out and wants to run right back in the lock will activate to let them out but will not activate to let them back in until the key has gone out of the IR range, allowing the lock to reset.
I do agree with the loud factor the other reviewers have mentioned. My dog doesn't tend to run through the door, so going out of the house the flap is fairly quiet. However, when she comes back in the larger plastic molding flap does bang quite loudly. I am going to try some sticky-backed felt to see if this tones things down.
Overall, after a month of use, we are happy with the door. I originally was sent two dog keys and Staywell sent out a dog and a cat replacement key for me which arrived within a few days with the request that I send back the original keys. Fast, friendly customer service.
 Disaster August 15, 2006
8 out of 8 found this review helpful
I was so excited to find a door that would give my dogs access to come in and out, while keeping my cat in. After spending a bundle, and having to pay a handy-man to cut a hole in the side of my house, it was incredibly disappointing when the A/C apaptor did not function. The door did run (intermittendly) on batteries while I waited for a replacement adaptor; however, it took less than two days for the cat to learn to walk through the door on the heels of the dogs, completely defeating the purpose of why I bought this product.
In addition, everytime the dogs even walked into the room the door would beep, and the batteries were dead in about ten days. Despite the beeping, the door did not always unlock, and the dogs became timid to use it after they slammed face first into it a few times! I also worried about them being stuck outside in the summer heat if they were unable to get back in.
Staywell was extremely polite and sent a replacement adaptor, but after replacing the adaptor, and also the wiring, the door will still not work - my guess at this point is that there is a problem with the board. I've contacted Staywell again to see about a replacement door and am waiting for an answer.
Do NOT buy this product if your goal is to keep another animal in, as long as that animal is comfy with the dogs, they will walk right through as well.
HORRIBLE IS RIGHT!! I WISH I COULD GIVE THIS 0 STARS January 12, 2006
16 out of 16 found this review helpful
It never works for my dogs who have the collar infa-red controllers, but my cat gets out twice a day with out one!!! DO NOT BUY THIS!!!! It is a total waste of money and it will give you nothing but frustration!!!
HORRIBLE!! October 22, 2005
23 out of 23 found this review helpful
Ok, after the 225.00 spent on this ALL PLASTIC door, and the 300.00 spent carving the glass out of our french door in the back to install it, our dog won't even use it! It makes such a loud noise when it slams, it freaks him out. After trying several days (which has now turned into weeks) to train him to use it, he just pushes his paw against the door, lets it slam, which scares him, and then starts crying. Believe me, after the cost of this door, and the price to install it I feel like crying along with him. To top it off, the "infra red" key collar is a piece of $#@&! I've gone through three of these things at 25.00 a pop, and when the last one broke, I decided to forget it. (The keys honestly look and feel like you could by them 2 for 1 at the dollar store.) I have finally decided that I'm going to have to get a different door. I just hope this one hasn't scared our dog so much, he'll never use one again! A piece of advice to you, don't buy this door. Buy something else.
Large Syawell infra-red dog door March 8, 2005
29 out of 29 found this review helpful
I have had many similar problems with this product as the previous reviewer had as well as some of my own. I will say that I received great customer service from Staywell, they even sent me a brand new door when I read off the list of broken parts to them. Within six months those same parts failed on the new door. This door even when brand new works intermittently, and makes such a loud slapping bang noise that it will scare the heck out of you for the first few days. In the long run the noise is just an annoyance. Hyper dog, in, out, in, out...bang-bang-bang, bang-bang-bang. You get the idea.
Weather stripping helped the noise, but it made the cold air leak in even worse, and the locks wouldn't line up properly. There are serious design and manufacturing issues, including the key that is attached to your pet's collar, the housing is a poorly designed piece of molded plastic that will not keep the battery and cap in place. I've gone through three of these, (one of which was graciously sent to me free of charge by Staywell). The new one eventually came apart despite taping it in place. Even if it was working properly, the door itself has so many issues (as mentioned in the above review) that it is not in my opinion worth the money.
I think the concept of this product is brilliant, the manufacturing however makes it fall far short of it's potential.
I've gone to a deluxe double flap old fashioned dog door.
Save your money, go low-tech.
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